Phone: (03) 5759 3523
Lot 1 Great Alpine Rd Mt Hotham VIC 3741: View on Map

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What information do we collect?

We collect information from you when you place an order or
subscribe to our newsletter.  

When ordering or registering on
our site, as appropriate, you may be asked to enter your: name, e-mail
address, mailing address, phone number or credit card information. You may,
however, visit our site anonymously.

What do we use your
information for?

Any of the information we collect from
you may be used in one of the following ways:

; To personalize
your experience
(your information helps us to better respond to your
individual needs)

; To improve our website
(we continually
strive to improve our website offerings based on the information and
feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer
service requests and support needs)

; To process transactions

Your information, whether public or private, will not be sold,
exchanged, transferred, or given to any other company for any reason
whatsoever, without your consent, other than for the express purpose of
delivering the purchased product or service requested.

;
To administer a contest, promotion, survey or other site feature


; To send periodic emails

The email address you
provide for order processing, may be used to send you information and
updates pertaining to your order, in addition to receiving occasional
company news, updates, related product or service information,
etc.

How do we protect your
information?

We implement a variety of security
measures to maintain the safety of your personal information when you place
an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit
information is transmitted via Secure Socket Layer (SSL) technology and then
encrypted into our Payment gateway providers database only to be accessible
by those authorized with special access rights to such systems, and are
required to?keep the information confidential.

After a
transaction, your private information (credit cards, social security
numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small
files that a site or its service provider transfers to your computers hard
drive through your Web browser (if you allow) that enables the sites or
service providers systems to recognize your browser and capture and remember
certain information

We use cookies to help us remember and
process the items in your shopping cart.

If you prefer, you can
choose to have your computer warn you each time a cookie is being sent, or
you can choose to turn off all cookies via your browser settings. Like most
websites, if you turn your cookies off, some of our services may not
function properly. However, you can still place orders over the
telephone.

Do we disclose any information to outside
parties?

We do not sell, trade, or otherwise transfer
to outside parties your personally identifiable information. This does not
include trusted third parties who assist us in operating our website,
conducting our business, or servicing you, so long as those parties agree to
keep this information confidential. We may also release your information
when we believe release is appropriate to comply with the law, enforce our
site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to
other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our
discretion, we may include or offer third party products or services on our
website. These third party sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content
and activities of these linked sites. Nonetheless, we seek to protect the
integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary
precautions to be in compliance with the California Online Privacy
Protection Act. We therefore will not distribute your personal information
to outside parties without your consent.

Childrens Online
Privacy Protection Act Compliance

We are in compliance
with the requirements of COPPA (Childrens Online Privacy Protection Act), we
do not collect any information from anyone under 13 years of age. Our
website, products and services are all directed to people who are at least
13 years old or older.

Online Privacy Policy
Only

This online privacy policy applies only to
information collected through our website and not to information collected
offline.

Terms and Conditions

Please
also visit our Terms and Conditions section establishing the use,
disclaimers, and limitations of liability governing the use of our website
at www.thegeneral.com.au

Your Consent

By using our site, you
consent to our web site privacy
policy
.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those
changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact
us using the information below.

The General
Lot 1, Great Alpine Road
Mount Hotham, Victoria 3741
Australia
info@thegeneral.com.au
03 5759 3523

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